Terms and Conditions

These Terms and Conditions describe the rules that govern your use of our platform and the relationship between you and us. We set out what we expect from you as a user, how we handle accounts, payments and promotions, and the steps we may take to protect the integrity of the site. By registering or using our services you accept these terms and any other rules or policies we publish from time to time.

Account responsibilities

You are responsible for keeping your account details secure, including your login credentials. You must notify us immediately if you suspect unauthorised access or any other security breach. We may suspend or close accounts where we suspect fraud, collusion, abuse or breach of these terms. You must provide accurate information when creating your account and keep personal details up to date.

Eligibility requirements

To open and use an account you must meet the minimum age and legal requirements to gamble in the jurisdiction where you are located. We will not accept registrations from persons who are self-excluded, on company-affiliated exclusion lists or otherwise ineligible under applicable law. We reserve the right to verify age and identity and to refuse or close accounts where eligibility cannot be confirmed.

Acceptable platform use

You must use the platform in a lawful and fair manner. Prohibited activity includes - using automated play tools or bots - attempting to manipulate game outcomes or bonus mechanics - opening multiple accounts to gain an unfair advantage - money laundering, fraud or other criminal conduct. We may take action including withholding funds, closing accounts and reporting to relevant authorities where misuse is suspected.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms which will be published alongside each offer. Unless stated otherwise, offers require you to meet any qualifying deposit, wagering and eligibility conditions. We reserve the right to withdraw, alter or refuse promotions at our discretion and to reclaim bonus funds where there is clear abuse or a breach of promotion terms. Any winnings from bonuses may be subject to verification checks before withdrawal.

Deposits and withdrawals

Payment methods available on the platform are described in your account. Deposits must be made from payment methods in your name. Withdrawals are subject to our verification procedures and may be returned to the original payment method where required. We may impose limits or holding periods for security and compliance reasons. Fees, processing times and any applicable limits will be stated in the payments section of your account.

Dispute resolution

If you have a complaint you should contact our support team in the first instance. We will investigate and aim to resolve disputes promptly and fairly. If a satisfactory outcome is not reached you may have recourse to an independent dispute resolution service where this is available and applicable; details will be provided on request.

Updates to terms and conditions

We may change these terms from time to time to reflect operational, legal or regulatory requirements. Material changes will be communicated to you by notice on the site or via your registered contact details. Continued use of the platform after changes have been posted constitutes acceptance of the updated terms.